Hayfixr Logo
Effective Date: 11/05/2025
Last Updated: 11/05/2025
    Introduction

  • We respect your privacy and are committed to protecting your data.

    • Scope

  • This policy applies to all users of www.hayfixr.in and the Hayfixr mobile app.

    • Information Collection

  • We collect data including name, contact details, and booking history.

    • Automatic Data Collection

  • Includes IP address, browser info, device type, OS, and referral links.

    • Payment Information

  • Handled securely by third-party payment providers; we do not store card data.

    • Location Data

  • Accessed (with permission) for service assignment and area-specific offerings.

    • Cookies and Tracking

  • We use cookies and tools like Google Analytics for performance and personalization.

    • User Consent

  • By registering, you consent to our data collection and usage terms.

    • Use of Information

  • Used for account management, bookings, customer support, and improvement.

    • Communication

  • We may send updates, confirmations, promotional messages, and surveys.

    • Data Sharing

  • Shared only with service providers, payment processors, and legal bodies if required.

    • Third-Party Services

  • We are not responsible for privacy practices of linked third-party sites or services.

    • Advertising

  • We may use your data for targeted ads with user consent.

    • Retention Policy

  • Data is retained for as long as your account is active or required by law.

    • Data Accuracy

  • You are responsible for maintaining accurate and updated personal data.

    • User Rights

  • You can access, correct, delete, or restrict your data at any time.

    • Account Deletion

  • Request deletion by emailing support@Hayfixr.in. Data may be retained per legal need.

    • Data Security

  • Protected with SSL encryption, firewalls, and strict access control.

    • Breach Notification

  • We will notify you of any significant data breach that affects your privacy.

    • Children’s Privacy

  • Services are not intended for users under 18.

    • International Data

  • Currently, services are offered within India only. We do not transfer data overseas.

    • Change of Ownership

  • User data may be transferred if Hayfixr undergoes a merger or acquisition.

    • Policy Changes

  • Updates will be posted online and communicated if substantial.

    • Language

  • This policy is available in English and may be translated for regional compliance.

    • Contact Information

    Email: support@Hayfixr.in

Effective Date: 01/05/2025
    Introduction

    Hayfixr is committed to protecting the privacy of its technicians. This Privacy Policy explains how we collect, use, and protect your personal information when you use the Hayfixr Technicians App or Portal.

    Information We Collect

  • Personal Information: Name, phone number, email, address, Aadhar/PAN, bank details (for payments).

  • Professional Details: Skills, certifications, service history, location, ratings, and reviews.

  • Device & App Usage Data: IP address, device info, crash logs, and usage patterns.

  • Location Data: Real-time location (for job assignments and route optimization).

    • Use of Information

    We use the collected data to:

  • Register and manage your technician profile

  • Assign jobs and track work performance

    • Process payments

  • Communicate important updates or alerts

  • Improve app performance and user experience

  • Comply with legal and regulatory obligations

    • Data Sharing

    We may share your information with:

  • Customers (name, photo, ratings, job history)

  • Payment gateways and financial institutions

  • Government authorities if legally required

  • Third-party services integrated into our platform (e.g., background check providers)

    • Data Protection

  • We implement strict security protocols including encryption, secure data storage,and access control.

    • Your Rights

    You may:

  • Access or update your personal data

  • Request data deletion (subject to legal retention)

  • Withdraw consent for data processing

    • Changes to Policy

  • We may update this policy from time to time. You’ll be notified of significant changes.

    • Contact Information

    Email: support@Hayfixr.in